RETURN (WITHDRAWAL FROM THE AGREEMENT)

The customer has the right to withdraw from the contract of sale of products purchased in the RichBeach store within 14 days of their receipt, on the terms described in the Act of 30/05/2014. on consumer rights (Journal of Laws of 2014 No. 827)

In the event of withdrawal from the sales contract, the product should be sent to the following address:

UNICORN AVIATION Justyna Christiansen

ul. Łapczyca 440, 32-744 Łapczyca

Poland

with a completed return form and order confirmation attached in hard copy with each order.

We do not accept cash on delivery packages.

Each returned product should be properly packed and secured.

The cost of returning the goods is covered by Buyer .

Transaction refunds are processed within 14 days of receipt of the refund.

Orders paid by:

Przelewy24 is returned by Przelewy24,
PayPal is returned by PayPal

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COMPLAINT

If you have received the goods in accordance with the order, but the size does not match, the return procedure will apply. According to our regulations, we do not exchange goods.

If you have received the goods not in accordance with the order, contact us immediately and we will arrange for the collection of the package (the collection order is paid by our company).

In the event of a complaint about the received goods, the received product should be sent to the following address:

UNICORN AVIATION Justyna Christiansen

ul. Łapczyca 440, 32-744 Łapczyca

Poland

with a completed return form and order confirmation attached in hard copy with each order.

We do not accept cash on delivery packages.

Each returned product should be properly packed and secured, this also applies to footwear with their original box.

Transaction refunds are processed within 14 days of receipt of the refund.

The advertised product should be clean, properly packed and secured. In the event of a justified complaint, the damaged goods will be repaired or replaced with the same, full-value product, and if it is impossible, RICHBEACH will reimburse the costs.

SHOP will respond to each request immediately, but not later than within 14 days. Complaints are considered in accordance with the provisions of the Act of April 23, 1964. Civil Code.

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